I’ve used password managers since 2014, from LastPass and Dashlane to the Chrome password manager and macOS’ Keychain. I’m generally a happy password manager user, appreciating the many great features and convenience. However, over time, as I notice product quality issues, I begin to worry.
Our typical day-to-day work as engineers falls into projects, and almost all such projects start with a product goal that tends to be time-sensitive. As a result, we discover cases where we would benefit from a technical improvement to our system while attempting to move quickly to build a user-facing feature.